Ann’s Naturals (“Ann’s Naturals,” “we,” “us,” or “our”) operates the website annsnaturals.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or make a purchase from us.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you give us directly:
- Name, email address, phone number, billing and shipping address
- Payment information processed securely by our third-party payment processor — we do not store full credit card numbers on our servers.
- Information submitted through our Contact Us form or Bulk Order/Corporate Gifting inquiry form (name, email, phone number, estimated quantity, message)
- Any information you provide when you contact customer support
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent on the Site, referring URLs
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including corporate/bulk orders
- Communicate with you about your order, account, or inquiries
- Send marketing emails and promotional offers (e.g., discount codes), where you have not opted out
- Improve our Site, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site — payment processors, shipping carriers, email marketing platforms, and hosting providers
- Legal authorities where required by law, subpoena, or to protect our rights, property, or safety
- Business transfers — if Ann’s Naturals is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and support features like the shopping cart and chat widget. You can control cookies through your browser settings; disabling cookies may affect Site functionality.
5. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications (via the unsubscribe link in any email)
- Request a copy of the information we hold about you
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. International Visitors
If you are accessing our Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers are located and our business operates.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the “Last updated” date revised accordingly.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Ann’s Naturals 4123 32nd Ave, Kenosha, WI 53144 Email: sales@annsnaturals.com
